Terms and Conditions

1. Agreement to These Terms

These Terms and Conditions govern your access to and use of sorvinal.com, including browsing the website, creating an account, contacting customer support, and purchasing products from ACHATUNION.

By accessing the website, submitting information, or placing an order, you agree to be bound by these Terms and Conditions and all policies referenced on this website.

If you do not agree with these terms, please do not use the website or place an order.

2. About Our Website

ACHATUNION operates sorvinal.com as an online retail website offering apparel, customized items, and related products to customers in the United States and supported international destinations.

Product availability, prices, promotions, shipping destinations, and website features may change from time to time without prior notice.

Our website is intended for personal and lawful shopping purposes. Products may not be purchased for unauthorized resale, fraudulent activity, or any unlawful purpose.

3. Eligibility and Customer Responsibilities

You must be legally capable of entering into a binding agreement in your place of residence to place an order through sorvinal.com.

If you are under the age of legal majority, you may use the website only with the involvement and permission of a parent or legal guardian.

You are responsible for providing complete, current, and accurate information when creating an account, contacting us, or completing checkout.

4. Product Information

We make reasonable efforts to present product descriptions, images, colors, dimensions, sizes, materials, prices, and availability as accurately as possible.

Actual colors and appearance may vary slightly depending on screen settings, lighting, photography, manufacturing variations, and other factors.

Product images are provided for reference. Packaging, labels, components, or minor design details may change without materially affecting the intended use of the product.

5. Customized and Customer-Submitted Information

When an order includes customized names, numbers, text, colors, sizes, images, or design instructions, you are responsible for reviewing and submitting the information correctly.

We may reproduce customization details exactly as they are submitted during checkout. Errors entered by the customer may not qualify for a free replacement, cancellation, return, or refund.

You confirm that you have the right to use any text, image, logo, design, or other material submitted to us and that the material does not violate the rights of another person or organization.

6. Orders and Order Acceptance

Submitting an order does not guarantee acceptance. An order is considered accepted after payment has been authorized and we have confirmed that the order can be processed.

We reserve the right to reject, limit, or cancel an order when reasonably necessary, including in cases involving pricing errors, unavailable inventory, suspected fraud, duplicate transactions, payment problems, shipping restrictions, or inaccurate customer information.

If we cancel a paid order before shipment, the applicable payment will be refunded to the original payment method.

7. Prices, Currency, and Taxes

Unless otherwise displayed, prices on sorvinal.com are stated in United States dollars. Prices may change at any time before an order is completed.

The final amount shown during checkout may include product charges, shipping fees, discounts, sales tax, and other applicable charges.

International customers may also be responsible for customs duties, value-added tax, import fees, brokerage charges, or other charges imposed by the destination country.

8. Payment and Payment Authorization

Payment must be completed using a payment method offered during checkout. Available payment methods may vary by location, currency, device, or payment provider.

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize the applicable charges for your order.

Payments may be processed by independent payment service providers. Additional information is available in our Privacy Policy.

9. Shipping and Delivery

Order processing time, shipping fees, estimated delivery periods, international delivery information, and customs responsibilities are explained in our Shipping Policy.

Delivery estimates begin after order processing and are not guaranteed arrival dates. Delays may occur because of carrier operations, customs clearance, weather, public holidays, address problems, or other circumstances outside our reasonable control.

If an order cannot be shipped within the applicable promised period, we may provide an updated shipping estimate and, where required by applicable law, allow the customer to accept the delay or cancel the affected order for a refund.

10. Cancellations, Returns, and Refunds

Cancellation requests should be submitted as soon as possible. Cancellation cannot be guaranteed after an order has entered processing, production, fulfillment, or shipment.

Return eligibility, return periods, item conditions, return shipping, inspection procedures, and refund processing times are explained in our Return & Refund Policy.

Refunds approved by us will normally be issued to the original payment method. Processing times may vary depending on the bank, card issuer, or payment provider.

11. Customer Accounts and Account Security

Certain website features may allow you to create an account. You are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

You agree to notify us promptly if you believe your account, password, or personal information has been accessed or used without authorization.

We may suspend or terminate an account when reasonably necessary to protect the website, customers, payment systems, or our legal rights.

12. Acceptable Use and Prohibited Conduct

You agree not to misuse sorvinal.com, interfere with website operations, attempt unauthorized access, introduce malicious code, scrape website data without permission, or use automated systems that place an unreasonable burden on the website.

You may not use the website to submit false information, conduct fraudulent transactions, violate intellectual property rights, impersonate another person, or engage in conduct that violates applicable law.

We may restrict access, cancel orders, or take other reasonable action when prohibited conduct is detected.

13. Intellectual Property Rights

Unless otherwise stated, the website design, text, graphics, logos, product presentation, photographs, software, and other website content are owned by or licensed to ACHATUNION.

Website content may not be copied, reproduced, republished, distributed, modified, sold, or commercially exploited without prior written permission, except where permitted by applicable law.

Product names, trademarks, and materials belonging to third parties remain the property of their respective owners.

14. Third-Party Services and External Links

sorvinal.com may use or link to services operated by third parties, including payment providers, shipping carriers, analytics platforms, social networks, and other service providers.

Third-party services are governed by their own terms, policies, and practices. We do not control and are not responsible for the content, availability, security, or privacy practices of independent third parties.

A link to another website does not necessarily represent an endorsement or guarantee by ACHATUNION.

15. Disclaimers and Limitation of Liability

To the maximum extent permitted by applicable law, sorvinal.com and its content are provided on an “as available” basis without guarantees that access will always be uninterrupted, error-free, or completely secure.

Nothing in these terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

To the maximum extent permitted by applicable law, ACHATUNION will not be liable for indirect, incidental, special, consequential, or punitive damages arising from website use, third-party services, or circumstances outside our reasonable control.

Where liability cannot be excluded, our liability will be limited only to the extent permitted by applicable law.

16. Governing Terms, Updates, and Contact

These Terms and Conditions are governed by the laws applicable to ACHATUNION and the transaction, without limiting any mandatory consumer rights that apply in the customer’s place of residence.

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision does not waive the right to enforce it later.

We may update these terms to reflect changes in our website, business practices, services, or legal obligations. Updated terms will be posted on this page with a revised update date.

Questions about these Terms and Conditions may be submitted using the contact information below.